Cookies Policy

This Cookie Policy explains how LearnDesk (“we,” “our,” or “us”] uses cookies and similar technologies to recognize you when you visit our website or use our Learning Management System (“Platform”]. It describes what these technologies are, why we use them, and your rights to control how we use them.

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. Cookies help websites recognize your device and store certain information about your preferences or past actions.

Cookies can be “session cookies” (deleted automatically when you close your browser] or “persistent cookies” (remain on your device until deleted or expired].

2. How We Use Cookies

We use cookies and similar technologies for a variety of purposes, including to:

1. Ensure functionality: Enable core features of the LearnDesk platform, such as login authentication, session management, and course progress tracking.
2. Enhance performance: Improve the speed, reliability, and responsiveness of our website and platform.
3. Personalize experience: Remember your preferences, such as language, theme, and learning settings.
4. Analytics and insights: Understand how users interact with our platform to improve our services and user experience.
5. Marketing: Deliver relevant content and promotional messages tailored to your interests.

3. Types of Cookies We Use

a. Essential Cookies

These cookies are necessary for the platform to function properly. Without them, some features—like secure logins or course access—may not work.

b. Performance & Analytics Cookies

These cookies collect anonymous data on how users interact with LearnDesk, such as which pages are visited most often. This helps us optimize the platform and improve usability.

c. Functional Cookies

These cookies remember your preferences (such as language or region] and help personalize your learning experience.

d. Marketing Cookies

We may use these cookies to deliver advertisements and promotional content relevant to your interests. They may also be used by third-party services like Google Analytics or Meta Pixel for tracking and remarketing.

4. Third-Party Cookies

Some cookies may be set by third-party services that appear on our platform, such as analytics providers, social media integrations, or payment gateways.

We have no direct control over these cookies. For more information, please review the privacy or cookie policies of these third parties.

5. Managing Cookies

You have the right to decide whether to accept or reject cookies. You can control cookies through your browser settings:

1. Adjust browser settings to block or delete cookies.
2. Opt out of third-party analytics (e.g., Google Analytics Opt-out Add-on].
3. Note: Disabling certain cookies may limit the functionality of LearnDesk or prevent some features from working properly.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

When we make updates, we will revise the “Last Updated” date at the top of this page.

7. Contact Us

If you have any questions or concerns about our use of cookies or this policy, please contact us at:

📧 Email: support@learndesk.com

🌐 Website: https://learndesk.metasoulbd.com